Privacy Policy

Updated 1/7/09

General

Soyatech is committed to maintaining the privacy of personal information that you provide to us when using Soyatech.com, Soyatech eNews and other online services. This Privacy Policy describes how we treat personal information received about you when you visit or subscribe to services we provide.

If you have registered to one of our sites, Soyatech will not sell, rent, swap or authorize any third party to use your e-mail address or any information that personally identifies you without your permission. We do, however, share information about our audience in aggregate form.

Information We Collect

We use web beacons (invisible images often referred to as pixel tags or clear GIFs) on our site in order to recognize users and assess traffic patterns. We also include Web beacons in our e-mail messages including newsletters in order to count how many e-mail messages have been opened.

When you sign up to receive e-mail from us, you can select either plain text or HTML (with images) format. If you select the HTML format, we may place a one-pixel gif to determine whether or not readers viewed the e-mail. This process does not leave any information on your computer, nor does it collect information from your computer.

We reserve the right to place a Soyatech cookie on your computer to sequence ads in a series and to measure the number of unique visitors that have viewed a particular ad or visited a particular Web page.
We automatically collect IP addresses and Web site usage information from you when you visit the Services. This information helps us evaluate how our visitors and subscribers use and navigate our Web sites, including the number and frequency of visitors and subscribers to each Web page, and the length of visits.

We use a proprietary advertising server to display ads on Soyatech.com.

When you register, and at other times, we will collect personally identifiable information from you that may include your name, employer, address, email address, credit card number and facts about your profession and similar information.

Soyatech may collect additional personal information from readers in connection with voluntary surveys. Data may be collected on our Web sites, on the phone or through the mail.

Paid Products and Services

Anyone can view our sites, but a free registration process is required to access additional information and services offered across our different sites. While the majority of our Web site free, we charge fees for premium content, products and services. To enable the purchase of these and other products, we collect and store billing and credit card information. This information is only shared with third parties who perform tasks required to complete the purchase transaction. Examples of this include fulfilling orders and processing credit card payments.

Terms of Use

By using Soyatech.com, you are agreeing to the terms of our Terms and Conditions of Service.

How We Use Information Collected

We do not sell, rent or share the information you provide with other companies or organizations except services facilitating our interactions with you as noted below.
We may use information in the following ways:
  • For the purposes for which you specifically provided the information including, for example, to enable us to process, validate and verify subscriptions.
  • To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
  • To enhance existing features or develop new features, products and services.
  • To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
  • To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
We may hire other companies to perform services on our behalf including, without limitation, facilitating some aspects of the Services, sending e-mail, and fulfilling purchase requests. These other companies may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf.

Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information outside of Soyatech unless you "opt in" to having your personally identifiable information shared with a company that is not affiliated with us.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms and Conditions of Service (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we believe, in good faith, that the law requires us to do so.

You Can Choose

You may review and update your Soyatech.com membership or account information in the Subscription Console. We offer you the opportunity to choose whether to receive certain communications from us at the time you give us your personally identifiable information. You are always able to update your communication preferences by contacting Customer Service at customerservice@soyatech.com, or by calling us at 1-800-424-7692.

Email Promotions

Soyatech complies with the federal CAN-SPAM Act of 2003. We will not share, sell, rent, swap or authorize any third party to use your e-mail address without your permission. If you feel you have received an e-mail from us in error, please contact customerservice@Soyatech.com.

From time to time, we may provide subscribers with information and offers about other products and services offered by Soyatech, including subscriptions, syndicated research reports, Soya & Oilseed Summits, and other premium products and services. If you do not wish to receive such information and offers, you may opt-out.

If, at any time, you prefer not to receive e-mail marketing information from us, simply follow the unsubscribe options at the bottom of each e-mail. Or, click here to manage all of your subscriptions from Soyatech.com.

E-Mail Newsletters

If you choose to receive them, Soyatech will periodically send you e-mail newsletters

Account and Service-Related E-mail

Soyatech reserves the right to send you e-mail relating to your account status. This includes order confirmations, renewal/expiration notices, notices of credit-card problems, other transactional e-mails and notifications about major changes to our Web sites and/or to our Privacy Policy.

Offline Promotions

If, at any time, you prefer not to receive traditional mail or telephone solicitations originated by Soyatech and its third party affiliates, please e-mail us at customerservice@Soyatech.com or write to us at Soyatech, LLC., P.O. Box 1307, Southwest Harbor, ME 04679.

Security

We maintain a variety of safeguards to protect your personal information. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place physical, electronic and managerial procedures to protect the information we collect online. For added protection, we encourage you to safeguard the password on your account, not share it with anyone and periodically change it. If others have access to the computer you use to access our services, you should log off before anyone else uses your system.

Data Retention

We retain your information for as long as necessary to permit us to use it for the purposes that we have communicated to you and comply with applicable law or regulations.

Policy Modifications

When we make any material change to this Privacy Policy, we will inform you by posting a notice on on this site that the policy has been updated and by changing the date on this page noting when the policy was last updated.
 
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